Newport News Waterworks Bill Pay


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Pay your water bill online.

Pay Your Newport News Waterworks Bill with Ease

Are you a resident of Newport News, Virginia, struggling to keep up with your water bills? Look no further! This comprehensive guide will provide you with all the necessary information to pay your Newport News Waterworks bill conveniently and efficiently.

Online Payment Options

1. One-Time Payment:

2. Online Portal:

  • Create an online account at
  • Register with your email address and create a password
  • Once registered, you can view your bill, make payments, and manage your account online

Other Payment Methods

1. In Person:

  • Visit the Newport News Waterworks Customer Service Center at 2400 Washington Avenue, Newport News, VA 23607
  • Pay by cash, check, or money order

2. By Mail:

  • Mail your payment to: Newport News Waterworks, P.O. Box 12026, Newport News, VA 23612

3. Mobile App:

  • Download the Newport News Waterworks mobile app from the App Store or Google Play
  • Register for an account and make payments on the go

4. Automatic Payments:

  • Set up automatic payments from your checking or savings account
  • Ensure timely bill payments and avoid late fees

Payment Assistance Programs

If you’re facing financial difficulties, Newport News Waterworks offers assistance programs to help you pay your water bill.

  • H2O Program: Provides financial assistance to low-income households
  • LIHWAP: Offers temporary assistance to households facing water bill emergencies

Frequently Asked Questions

Q: What payment methods are accepted?
A: Cash, check, money order, credit card, debit card, and online bank account transfers

Q: When is my payment due?
A: Your payment is due by the date indicated on your bill. Late payments may incur penalties.

Q: How can I view my bill online?
A: Create an online account at and register with your email address.

Q: Can I set up automatic payments?
A: Yes, you can set up automatic payments from your checking or savings account through the online portal or by contacting customer service.

Q: What if I have questions about my bill?
A: Contact Newport News Waterworks customer service at 757-933-2311 or email [email protected].


Paying your Newport News Waterworks bill is now easier than ever. With a variety of payment options available, you can choose the method that best suits your needs. Remember, timely bill payments ensure uninterrupted water service and avoid unnecessary penalties. If you require assistance, don’t hesitate to reach out to Newport News Waterworks for support.


What is the phone number for Newport News waterworks pay bill?


Dial 757-926-1000 and press 2 to make a payment.

What does Newport News Waterworks do?


Waterworks is a department of the City of Newport News – the Department of Public Utilities. We provide drinking water to Newport News, Hampton, Poquoson, York County and the Grove area of James City County.

What jurisdictions are served by Newport News Waterworks?


Newport News Waterworks is a regional water provider, owned and operated by the City of Newport News, that serves over 410,000 people in Hampton, Newport News, Poquoson, York County and part of James City County.

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