N W Natural Gas Bill Pay


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Pay by phone. Make a payment 24/7 using our automated Interactive Voice Response system. Call us at 833-347-2116.


Pay Your NW Natural Gas Bill with Ease: A Comprehensive Guide

Are you looking for a convenient and hassle-free way to pay your NW Natural gas bill? Look no further! This detailed guide will walk you through the various options available, ensuring a seamless payment experience.

Online Payment

Pay Online: https://www.nwnatural.com/account/pay-my-bill

NW Natural’s online payment portal offers a secure and efficient way to pay your bill. You can:

  • Make one-time payments without logging in
  • Set up automatic payments (Auto Pay)
  • View current and past bills

Benefits of Online Payment:

  • Convenience: Pay your bill anytime, anywhere with an internet connection
  • Security: Payment information is protected by the highest industry standards
  • Paperless: Reduce paper waste and clutter by receiving electronic bills

Phone Payment

Call: 833-347-2116

For those who prefer to pay by phone, NW Natural’s automated Interactive Voice Response system is available 24/7. Simply follow the prompts to make a payment.

Benefits of Phone Payment:

  • Quick and easy: Pay your bill in a matter of minutes
  • No internet connection required
  • Accessible: Available 24 hours a day, 7 days a week

In-Person Payment

Pay in Person: https://www.nwnatural.com/account/payment-bill-history

NW Natural has authorized many local merchants to accept payments on their behalf. You can find a nearby pay station using the online tool.

Benefits of In-Person Payment:

  • Convenient: Pay your bill at a location near you
  • No online or phone access required
  • Immediate confirmation: Receive a receipt for your payment

Mail Payment

Mail to:

NW Natural
Attn: Payment Processing
P.O. Box 6017
Portland, Oregon 97228-6017

If you prefer to pay by mail, simply use the return envelope included with your monthly bill.

Benefits of Mail Payment:

  • No additional fees: Pay your bill without incurring any extra charges
  • Easy to use: Send your payment through the mail without any hassle
  • Confirmation: Receive a confirmation notice once your payment is processed

Payment Options

NW Natural accepts the following payment methods:

  • Credit card (Visa, Mastercard, Discover)
  • Debit card
  • Electronic check (ACH)
  • Check
  • Money order

Payment Assistance

If you are experiencing financial hardship, NW Natural offers payment assistance programs to help you manage your bill. Contact NW Natural’s customer service team for more information.

Frequently Asked Questions

Q: Can I pay my bill over the phone without using the automated system?
A: No, phone payments must be made through the automated Interactive Voice Response system.

Q: Is there a fee for paying my bill online?
A: No, there is no additional fee for paying your bill online.

Q: How do I set up automatic payments (Auto Pay)?
A: You can set up Auto Pay through NW Natural’s online payment portal.

Q: What if I have a question about my bill?
A: You can contact NW Natural’s customer service team at 800-422-4012.

Q: Can I pay my bill at any NW Natural office?
A: No, NW Natural does not accept payments at its offices. Use the online tool to find a nearby authorized pay station.

Paying your NW Natural gas bill is simple and convenient. Choose the payment method that best suits your needs and enjoy the peace of mind that comes with knowing your bill is paid on time.


Does NW Natural gas have an app?


Free safety app connects you quickly to NW Natural. ®—Click-to-call directly to our 24-hour emergency line if you smell natural gas or suspect a gas leak.

Can I pay NW Natural with a credit card?


NW Natural’s new payment portal, powered by Paymentus, provides secure payment processing along with the following services: Payment by debit or credit card.

What is equal pay with NW Natural gas?


Equal Pay. Equal Pay is designed to take the ups and downs out of your monthly gas bill, which would typically rise and fall depending on the weather and your seasonal gas use. The goal is for you to receive steady, predictable bills throughout the year.

How do I pay my natural gas bill in Oklahoma?


Pay your Oklahoma Natural Gas bill by phone, check or by credit or debit card using our Interactive Voice Response System (IVR). Call 800-664-5463 and follow the prompts to pay through IVR or to speak with a customer service representative.

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