Nes Power Bill Pay


N Billing

Call 615-736-6900 and follow the prompts, 24 hours a day, 7 days a week. Pay your bill with a card or checking account. You will need your NES account number.

Pay Your NES Power Bill Effortlessly: A Comprehensive Guide

If you’re looking for a hassle-free way to pay your NES power bill, you’ve come to the right place. This comprehensive guide will walk you through all the available payment options, ensuring a seamless and timely payment experience.

Online Payment Options

1. My Account Login

  • Visit the NES website:
  • Click on “My Account” in the top right corner
  • Log in or create an account if you haven’t already
  • Once logged in, you can pay your bill online with no fees

2. Pay as a Guest

  • Visit the NES website:
  • Click on “Pay My Bill”
  • Enter your NES account number and follow the prompts
  • You can pay with a checking account, debit/credit card, or Apple Pay/PayPal/Venmo (a convenience fee of $2.25 applies)

In-Person Payment Options

1. Customer Lobby

  • Visit the NES customer lobby at 2340 Jackson Downs Boulevard in Donelson
  • Pay with cash, check, or money order
  • Monday through Friday, 8 a.m. to 4 p.m.

2. Self-Service Kiosk

  • Located outside the NES main office and Enbright Credit Union branch locations
  • Pay with cash, card, or e-check 24/7
  • A convenience fee of $2.25 applies for e-check and card payments

3. Enbright Credit Union

  • Visit any Enbright Credit Union branch office
  • Pay inside or in the drive-thru
  • Monday, Tuesday, Thursday, and Friday: 7:30 a.m. to 4:30 p.m.
  • Wednesday: 8 a.m. to 4:30 p.m.
  • Pay with cash, check, or money order (card payments not accepted)

4. Kroger and Walmart Stores

  • Pay at designated payment kiosks inside select Kroger and Walmart stores
  • You will need your NES account number
  • A convenience fee of $1.50 – $2.50 applies

Other Payment Options

1. Pay by Phone

  • Call 615-736-6900, 24 hours a day, 7 days a week
  • Follow the prompts to pay with a card or checking account
  • A convenience fee of $2.25 applies

2. Pay by Mail

  • Include the bill stub with your check or money order
  • Mail to: Nashville Electric Service, P O Box 305099, Nashville, TN 37230-5099

3. Automatic Transfer (NEAT)

  • Enroll in NEAT to have your payment automatically withdrawn from your checking account each month on the due date
  • Complete the form and email it with a copy of a voided check to [email protected]

Bill Payment Assistance

If you’re facing financial difficulties and need assistance with your NES power bill, there are several programs available:

Contact Information

For any questions or concerns, please contact NES at:


Where can I pay my NES electric bill?


For your convenience, you can also make payments at area Kroger and Walmart stores. You will need your NES account number. The service provider charges a convenience fee of $1.50 – $2.50. Payments made before 9 p.m. Central will post the next business day.

How do I talk to a person at Nashville Electric Service?


Call NES at (615) 736-6900.

Is Nashville Electric Service a government agency?


NES is a quasi-governmental agency, with policy decisions made by the NES leadership and the board of directors.

Why is my electric bill negative?


A negative dollar amount indicates that your energy credits have exceeded your energy charges. Your current month energy charge total: Displays your total energy charges or credits for the current billing month.

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