Northern Kentucky Water District Bill Pay


N Billing

Log in to Customer Portal to pay your account or download a PDF of your bill. Prefer to receive your bill via email? Just Select “Yes” for the Paperless

Pay Your Northern Kentucky Water District Bill with Ease

Are you looking for a convenient and hassle-free way to pay your Northern Kentucky Water District (NKWD) bill? Look no further! This comprehensive guide will provide you with all the necessary information to make your bill payment a breeze.

Quick and Easy Online Payment

The fastest and most convenient way to pay your NKWD bill is through the online Customer Portal: Here’s how you can do it:

  1. Visit the NKWD website:
  2. Click on “Pay Your Bill” in the top menu
  3. Log in to your Customer Portal account or register for a new one
  4. Enter your payment information and submit your payment

Automated Phone Payment

If you prefer not to pay online, you can make an automated payment over the phone 24/7 by calling (859) 578-9898. Follow the prompts to make a payment using your credit or debit card (VISA, MasterCard, or Discover).

In-Person Payment Options

You can also pay your NKWD bill in person at most area banks or at the NKWD office located at 2835 Crescent Springs Road, Erlanger, Kentucky 41018.

Payment Drop Boxes

For your convenience, NKWD has several payment drop boxes located throughout the service area. You can find the nearest drop box location by visiting:

Payment Plans

If you’re experiencing financial hardship, NKWD offers payment plans to help you manage your bill payments. To learn more about payment plans, contact NKWD customer service at (859) 578-9898.

Customer Service

For any questions or assistance with your bill payment, please contact NKWD customer service at (859) 578-9898 or email [email protected].


Paying your Northern Kentucky Water District bill is quick and easy with the various payment options available. Whether you prefer to pay online, over the phone, in person, or through a drop box, NKWD has you covered. Remember, timely bill payment ensures uninterrupted water service and helps maintain the quality of water in your community.


Where does northern Kentucky get water?


The NKWD draws raw water from both the Ohio and the Licking Rivers. The Ohio River Pumping Station No. 1 supplies water to the Fort Thomas Treatment Plant.

Is Northern Kentucky water safe to drink?


NKWD’s drinking water meets all of the Environmental Protection Agency’s (EPA) health standards. Our lab analysts gather water samples from over 155 locations each month. We want to make sure that we have an accurate picture of the water quality.

Where does Bellevue KY get its water?


Bellevue’s drinking water is acquired through the Cascade Water Alliance, an association of water districts and cities, including Bellevue, which serves as a regional water supply agency and wholesale water provider.

Where does Alexandria KY get its water?


The Licking River at Highway 536 nr Alexandria, Kentucky is the most downstream site on the Licking River before the confluence with Ohio River. More than 250,000 Kentuckians rely on the Licking River for drinking water.

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