City Of Shelby Bill Pay

Pay Your City of Shelby Bills with Ease: A Comprehensive Guide

Are you looking for a convenient and hassle-free way to pay your City of Shelby bills? Look no further! This comprehensive guide will provide you with all the essential information you need to make your payments on time and avoid any late fees.

Online Bill Pay

The City of Shelby offers a secure and user-friendly online bill pay portal that allows you to:

• View your bill: Access your current and past bills online.
• Set up automatic payments: Schedule recurring payments to ensure timely bill payments.
• Make one-time payments: Pay your bill using a debit card, credit card, or electronic check.

To access the online bill pay portal, visit: https://www.cityofshelby.com/departments/customer-services/pay-utility-bill

In-Person Payments

If you prefer to pay your bill in person, you can visit the City of Shelby Utility Billing Office at:

Address: 1515 West Marion Street, Shelby, NC 28150
Hours: Monday-Friday, 8:00 AM – 5:00 PM

Mail-In Payments

You can mail your payment to the following address:

City of Shelby Utility Billing Office
P.O. Box 1249
Shelby, NC 28151

Please include your account number and the payment amount on your check or money order.

Phone Payments

To make a payment over the phone, call the City of Shelby Utility Billing Office at:

Phone: (704) 669-2321

Have your account number and payment information ready when you call.

Payment Options

The City of Shelby accepts the following payment methods:

• Credit card
• Debit card
• Electronic check
• Check
• Money order

Understanding Your Bill

Your City of Shelby utility bill includes the following information:

• Account number: A unique identifier for your account.
• Current charges: The amount due for the current billing period.
• Previous balance: The amount owed from the previous billing period.
• Due date: The date by which your payment must be received to avoid late fees.
• Payment history: A record of your recent payments.

Frequently Asked Questions

Q: What happens if I pay my bill late?
A: Late payments may incur a late fee.

Q: Can I set up a payment plan?
A: Yes, you can contact the City of Shelby Utility Billing Office to discuss payment plan options.

Q: How can I get a copy of my bill?
A: You can view your bill online, request a copy by mail, or visit the Utility Billing Office in person.

Q: Who do I contact if I have questions about my bill?
A: Contact the City of Shelby Utility Billing Office at (704) 669-2321.

Conclusion

Paying your City of Shelby bills is now easier than ever with the variety of payment options available. Whether you prefer to pay online, in person, by mail, or over the phone, the City of Shelby has you covered. Remember to make your payments on time to avoid late fees and keep your account in good standing.