Texas City Water Bill Pay

Are you a Texas City resident looking for a convenient way to pay your water bill? Look no further! This comprehensive guide will walk you through the simple steps involved in paying your bill online.

Step 1: Visit the Texas City Utility Billing Website

To begin the online payment process, navigate to the Texas City Utility Billing website: https://www.texascitytx.gov/410/Utility-Billing.

Step 2: Create an Account or Sign In

If you’re a first-time user, click on “Create a Website Account” to set up an online account. Enter your personal information and create a password.

If you already have an account, click on “Website Sign In” and enter your login credentials.

Step 3: Make a Payment

Once you’re logged in, click on “Pay Bill Online.” You will be redirected to the Invoice Cloud payment portal.

Note: A $2.95 convenience fee is charged for using this service. The fee will be visible before you submit your payment.

Step 4: Enter Your Payment Information

In the Invoice Cloud portal, enter the following information:

• Account number
• Amount you wish to pay
• Payment method (credit card, debit card, or electronic check)

Step 5: Review and Submit

Carefully review the payment details to ensure accuracy. Once you’re satisfied, click on “Submit Payment.”

Step 6: Confirmation

Upon successful payment, you will receive a confirmation number and a receipt. Keep this information for your records.

Additional Information

• Payment Processing Time: Payments made online after 5 pm will be processed the next business day.
• Late Fees: Please note that late fees will be assessed according to your bill if the online payment is not funded by your due date.
• Disconnection for Non-Payment: If your service has been disconnected for non-payment, you will need to pay your bill in full and contact the Utility Billing Department to schedule reconnection.

Contact Information

For any questions or assistance with online bill payment, please contact the Utility Billing Department:

• Phone: 409-643-5923
• Hours: Monday through Friday, 8 am to 5 pm (excluding City holidays)
• Email: [Email Irene, Customer Service Supervisor](mailto:Irene, Customer Service Supervisor)

Conclusion

Paying your Texas City water bill online is a quick, easy, and convenient way to manage your utility payments. By following these simple steps, you can ensure that your bill is paid on time and avoid any late fees or service disruptions.