Pec Bill Pay

Are you looking for a convenient and hassle-free way to pay your PEC bill? Look no further! This comprehensive guide will provide you with step-by-step instructions and explore the various payment options available to PEC customers.

Online Payment Options

1. SmartHub:

   • Visit the SmartHub website: https://www.pec.coop/smarthub/
   • Sign in to your account or create a new one
   • Navigate to the “Billing and Payments” section
   • Choose your preferred payment method (bank draft or credit card)
   • Enter the necessary information and complete the payment process

2. Pay Now:

   • Visit the Pay Now website: https://www.pec.coop/pay-now/
   • Enter your account number
   • Review your bill details and make a payment using a credit card or bank draft

Phone Payment Options

1. Automated Phone System:

   • Call 844-886-9798
   • Follow the automated prompts to make a payment using a credit card or e-check

In-Person Payment Options

1. PEC Secure Pay Stations:

   • Visit a PEC office to use the self-service Secure Pay Stations
   • Insert cash, e-check, or credit card
   • Enter your account number and complete the payment process

2. Third-Party Locations:

   • Western Union: Pay a $1.50 fee at participating locations. Find a location near you: https://www.westernunion.com/us/en/send-money/app/global-network.html
   • MoneyGram: Pay a $1.50 fee at participating locations. Find a location near you: https://www.moneygram.com/mgo/us/en/find-a-location
   • VanillaDirect: Pay a $1.50 fee at participating locations. Find a location near you: https://www.vanilladirect.com/pay-bills/

Mail Payment Option

1. Mail Check or Money Order:

   • Send your payment to the following address:

     PEC
     P.O. Box 1
     Johnson City, TX 78636

Payment Plans and Prepaid Options

1. Fixed Payment Plan:

   • Pay a fixed amount each month based on your average electric use
   • Enroll through your SmartHub account

2. Average Payment Plan:

   • Pay based on the rolling 12-month use average at your location
   • Enroll through your SmartHub account

3. Prepaid Payment Option:

   • Pay for service before charges are incurred
   • Refill your account balance through SmartHub, phone, mail, or at a PEC Secure Pay Station

Member Assistance Program

If you are facing financial hardship, PEC offers a Member Assistance Program. Contact PEC to learn more about eligibility and how to apply.

Conclusion

Paying your PEC bill is easy and convenient with the various payment options available. Whether you prefer to pay online, by phone, in person, or through a payment plan, PEC has you covered. Choose the method that best suits your needs and ensure timely bill payments to avoid late fees and service interruptions.