Member One Bill Pay


M Billing

For payment by phone, call 800.666.8811 to make a credit/debit card payment. (Note: there is a $12 convenience fee to pay over the phone.)

Are you looking for a convenient and hassle-free way to pay your Member One bills? Look no further! This detailed guide will walk you through the various payment options available, ensuring a seamless and timely bill payment experience.

Online Payment Options

  • Member One Online Banking:
    • Log in to your Member One online banking account.
    • Click on the “Pay a Loan” tab.
    • Enter the required payment details and submit your payment.
  • Non-Member One Account:
    • Visit the Member One website:
    • Click on the “Pay a Loan” button.
    • Register for online payments or enter your existing login credentials.
    • Select the loan you wish to pay and enter the payment information.

Other Payment Options

  • In-Person:
    • Visit any Member One retail center.
    • A representative will assist you with setting up recurring payments or processing a one-time payment.
  • Over the Phone:
    • Call Member One at 800.666.8811.
    • Select Option 2, then Option 3 to use the automated system for free.
    • You can also speak to a representative during business hours, but a $12 convenience fee will apply.
  • Through the Mail:
    • Mail your payment to:
      Member One Accounts Payable/General Administration Building
      PO Box 12288, Roanoke, VA 24024-2288

Sign Up for Alerts

Never miss a payment deadline again! Sign up for email or text alerts through Member One’s online banking platform. Here’s how:

  • Log in to online banking.
  • Select “Additional Services” at the top of the page.
  • Click on “Mobile Banking & Alerts” to get started.

Need Assistance?

If you encounter any difficulties or have questions, don’t hesitate to contact Member One:


Paying your Member One bills has never been easier! With a variety of payment options available, you can choose the method that best suits your needs. Remember to take advantage of the convenient online and mobile banking options to streamline your bill payment process. If you have any further questions or require assistance, don’t hesitate to reach out to Member One’s dedicated support team.


What is the grace period for member one?


Credit cards have a 5-day grace period. Auto loans and mortgages have a 10-day grace period, so if your auto payment is due on the 15th, it is late on the 26th and so on.

What is the PO box for member one in Roanoke VA?


Mail a payment to Member One Accounts Payable/General Administration Building, PO Box 12288, Roanoke, VA 24024-2288.

What is the number for member one card activation?


Debit Card 24-Hour Customer Service: (866) 820-8854.

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