Mcwa Bill Pay


M Billing

Through the dashboard you can view current & past consumption history, enter meter reads, submit start and stop service requests, and make online payments which Payment Options · MCWA Customer Portal · Automatic Bill Payment · Know Your Bill

Are you looking for a hassle-free and efficient way to pay your Monroe County Water Authority (MCWA) bill? Look no further! MCWA offers a range of convenient payment options to suit your needs. In this article, we’ll guide you through the various ways to pay your MCWA bill, ensuring a seamless and timely payment experience.

Online Bill Payment

MCWA’s online bill payment portal provides a secure and user-friendly platform to pay your bill. Here’s how you can pay your bill online:

  1. Visit the MCWA Customer Portal:
  2. Click on “Login to My Account” if you have an existing account. If not, click on “Make a One Time Payment” to pay as a guest.
  3. Enter your account information or follow the prompts to make a one-time payment.
  4. Choose your preferred payment method (Apple Pay, PayPal, Venmo, debit/credit card, or ACH) and complete the payment process.

Note: A $1.30 transaction fee applies to all online payments processed through the third-party payment service ACI/Speedpay.

Automatic Bill Payment

If you prefer a hands-off approach, MCWA’s Automatic Bill Pay service allows you to have your bill automatically deducted from your bank account on the due date. To enroll in Automatic Bill Pay:

  1. Download the authorization form:
  2. Complete the form and return it to MCWA by mail or in person.

Phone Payment

You can also pay your MCWA bill over the phone by calling 833-702-0083. Follow the voice prompts to make a payment using a debit/credit card or ACH. A $1.30 transaction fee applies to all phone payments processed through ACI/Speedpay.

Mail Your Payment

If you prefer traditional methods, you can mail your payment to:

Monroe County Water Authority
475 Norris Drive
Rochester, NY 14610

Banking Bill Payment

Add MCWA as a payee to your online bank account and schedule payments directly from your bank. Contact your financial institution for more information.

In Person Payment

You can make in-person payments at the MCWA General Offices located at:

475 Norris Drive
Rochester, NY 14610

Note: The lobby is currently closed to the public. Customers may deposit checks or money orders into the secure drop box located outside the main entrance.

Additional Information

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