City Of Grants Pass Bill Pay

Are you a resident of Grants Pass, Oregon, looking for a convenient and secure way to pay your utility bill? Look no further! The City of Grants Pass offers multiple payment options to suit your needs.

Online Payment

To pay your bill online, follow these simple steps:

1. Visit the Citizen Self-Service Portal: https://www.grantspassoregon.gov/473/Payments
2. Register for an account or log in if you already have one.
3. Enter your account information and payment details.
4. Submit your payment securely.

In-Person Payment

You can pay your bill in person at the following locations:

• City Hall (101 NW A Street)
• Customer Service Office (Suite 103)

Mail Payment

Mail your payment to:

City of Grants Pass
101 NW A Street
Grants Pass, OR 97526-2000

Automatic Debit

Set up automatic debit from your checking or savings account to avoid late payments and ensure timely bill payment. You can download the Bank Draft Form from the City’s website and drop it off at an approved depository.

Late Payments

If your payment is late, you can still pay it online through the Citizen Self-Service Portal or bring it to the Customer Service Office. Please note that late payments may incur additional charges.

Refunds

The City of Grants Pass does not issue refunds for payments made to active utility accounts. Services previously provided cannot be returned for a refund.

Contact Information

For any questions or assistance with bill payment, please contact Customer Service:

• Phone: 541-450-6035
• Email: [email protected]
• Address: 101 NW A Street, Room 103, Grants Pass, OR 97526

Additional Services

In addition to bill payment, the City of Grants Pass offers the following services:

• Electronic Bill Notification: Sign up to receive your bill electronically and save paper.
• Initiating Service: Start new water, wastewater, or utility service.
• Leaks & Helpful Tips: Get information on leak detection and prevention.
• Water, Wastewater, and Utility Services: Learn about the services provided by the City.
• Wastewater Billing: Understand how wastewater bills are calculated.
• Water Rates: View the current water rates.
• Water Service Installation: Get information on installing water service.

For more information on these services, visit the City of Grants Pass website: https://www.grantspassoregon.gov/320/Customer-Service-Utility-Billing