City Of Fresno Utilities Bill Pay

Pay Your Fresno Utilities Bill with Ease: A Comprehensive Guide

Are you a resident of Fresno looking for a hassle-free way to pay your utility bills? Look no further! This article will provide you with a step-by-step guide to make your payments quickly and conveniently.

Online Payment

The City of Fresno offers a secure online payment portal where you can pay your bill in a matter of minutes. Here’s how:

1. Visit the Fresno Utilities Billing and Collection website: https://www.fresno.gov/finance/utilities-billing-and-collection/billing-payments/
2. Click on “Pay Online Now”
3. Enter your account number and last name
4. Choose your preferred payment method: E-Check/ACH (up to $10,000), Debit/Credit card (up to $5,000 per transaction), or Autopay
5. Follow the prompts to complete your payment

In-Person Payment

If you prefer to pay in person, you can visit the Fresno City Hall located at:

• 2600 Fresno Street, First Floor
• Fresno, CA 93721
• Monday–Friday, 8 a.m.–5 p.m.

Payment by Phone

You can also make a payment over the phone by calling (559) 621-6888. Credit/debit card payments are accepted.

Payment by Mail

To pay by mail, send your payment to:

• City of Fresno
• Utilities Billing and Collection Division
• P.O. Box 2069
• Fresno, CA 93718-2069

Understanding Your Bill

Your Fresno utility bill consists of four main components:

• Solid Waste (garbage, recycling, and green waste disposal): A flat rate based on container size and quantity.
• Sewer service: A flat rate for residential properties based on the number of units, and a usage-based rate for commercial and industrial properties.
• Community Sanitation: A flat rate citywide.
• Water service: A flat rate service charge based on meter size, and a quantity charge based on consumption.

Billing Cycles

The City of Fresno bills customers on a monthly cycle. Billing is divided into 28 geographic cycles, with approximately 5,000 customers billed each cycle.

Discount Rates

Senior citizens (62 years or older) who meet certain criteria may qualify for discounted rates on solid waste and sewer services.

• Solid Waste Low-Income Senior Citizen Rate: 14% discount
• Sewer/Wastewater Senior Citizen Rate: 10% discount

Water Affordability Credit Program

The City of Fresno offers a Water Affordability Credit Program (Water ACP) to provide financial assistance to qualified low-income water utility account holders. Eligible customers can receive a credit of $5 per month, with a maximum of $60 per year.

Additional Resources

For questions or additional assistance with utility billing, you can:

• Complete an online form: https://www.fresno.gov/finance/utilities-billing-and-collection/
• Call (559) 621-6888
• Email [email protected]

Paying your Fresno utilities bill is quick and easy. By following the steps outlined above, you can ensure that your payments are made on time and avoid any late fees.