Caec Bill Pay

Pay Your CAEC Bill Effortlessly: A Comprehensive Guide

As a valued member of Central Alabama Electric Cooperative (CAEC), you have access to various convenient and secure bill payment options. This comprehensive guide will provide you with all the necessary information to make your CAEC bill payment a breeze.

Step 1: Choose Your Preferred Payment Method

CAEC offers a wide range of payment options to cater to your needs:

• Online Bill Pay: Visit the CAEC website at https://caec.coop/electric-service/billing-options/ to pay your bill online using your checking account or credit/debit card.
• Customer Portal: Create an account on the CAEC Customer Portal at https://onlinebilling.caec.com/onlineportal/ to manage your account and make payments.
• Phone Payment: Call 1-800-545-5735 or locally at (334) 365-6762 to make a payment over the phone.
• Automatic Bank Draft: Set up automatic payments from your checking or savings account to ensure timely bill payments.
• Payment Kiosks: Utilize the convenient payment kiosks located at CAEC service centers and other locations to make payments with cash, check, or credit card.
• Prepay: Manage your electricity usage and pay for it upfront with the CAEC Prepay program.
• CheckOut: Generate a barcode on your phone or computer and take it to participating retailers like Dollar General, Family Dollar, and CVS to make cash payments.

Step 2: Gather Necessary Information

To make a payment, you will need the following information:

• CAEC member account number
• Credit/debit card or bank account details
• Amount to be paid
• Due date (optional)

Step 3: Complete the Payment Process

Depending on your chosen payment method, follow the instructions provided to complete the payment process.

• Online Bill Pay: Enter your account number, payment amount, and bank account or credit/debit card details.
• Customer Portal: Log in to your account, select the “Payments” tab, and follow the prompts to make a payment.
• Phone Payment: Provide your account number, payment amount, and credit/debit card or bank account details over the phone.
• Automatic Bank Draft: Set up the draft through your bank or the CAEC Customer Portal.
• Payment Kiosks: Insert your payment and follow the on-screen instructions.
• Prepay: Make payments at CAEC service centers, by phone, or through the web.
• CheckOut: Visit http://caec.sedccheckout.com to generate a barcode and make cash payments at participating retailers.

Step 4: Confirmation and Receipt

Once your payment is processed, you will receive a confirmation message or email. Keep this for your records.

Additional Payment Options

• Levelized Billing: Spread your electricity costs evenly throughout the year to avoid seasonal fluctuations in your bill.
• E-Bill: Receive your bill electronically and pay online for added convenience.

Contact CAEC

If you have any questions or require assistance with your bill payment, do not hesitate to contact CAEC:

• Phone: 1-800-545-5735 or (334) 365-6762
• Email: [email protected]
• Website: https://caec.coop/

By utilizing these simple and secure payment methods, you can ensure timely payments and avoid any potential late fees or service interruptions.