Broken Arrow Water Bill Pay

Pay Your Broken Arrow Water Bill Effortlessly

If you’re a resident of Broken Arrow, Oklahoma, managing your water bill payments is crucial to ensure uninterrupted service. Here’s a comprehensive guide to help you pay your Broken Arrow water bill with ease:

Online Payment

• Website: Broken Arrow Online Bill Pay
• Steps:
  • Visit the website and click on “Online Bill Pay.”
  • Enter your account number and PIN (Personal Identification Number).
  • Choose the payment amount and payment method.
  • Review and confirm your payment details.

Phone Payment

• Phone Number: (918) 259-8300
• Steps:
  • Call the number and follow the automated prompts.
  • Provide your account number and payment information.
  • Confirm your payment details and complete the transaction.

In-Person Payment

• Location: Broken Arrow City Hall, 220 S. Main St., Broken Arrow, OK 74012
• Hours: Monday-Friday, 8:00 AM – 5:00 PM
• Steps:
  • Visit the City Hall and proceed to the Utility Billing Department.
  • Present your bill or account number.
  • Make your payment using cash, check, or credit/debit card.

Mail Payment

• Address: Broken Arrow Utility Billing, P.O. Box 1660, Broken Arrow, OK 74013
• Steps:
  • Write a check or money order payable to “Broken Arrow Utility Billing.”
  • Include your account number and payment stub.
  • Mail the payment to the provided address.

Other Payment Options

• Automatic Bank Draft: Contact the Utility Billing Department at (918) 259-8300 to set up automatic bank drafts.
• Pay by Text: Text “PAY” to (918) 259-8300 to receive a link to the online payment portal.

Understanding Your Water Bill

Your Broken Arrow water bill typically includes the following information:

• Account Number: A unique identifier for your account.
• Current Charges: The amount due for the current billing period.
• Past Due Amount: Any unpaid balances from previous billing periods.
• Meter Reading: The current and previous meter readings.
• Usage: The amount of water used during the billing period.
• Rates: The current water rates charged by the City of Broken Arrow.
• DueDate: The date by which your payment is due.

Frequently Asked Questions

Q: What is the penalty for late payments?
A: A 10% penalty is added to all late payments.

Q: How can I dispute a bill?
A: Contact the Utility Billing Department at (918) 259-8300 to discuss any billing discrepancies.

Q: Can I set up a payment plan?
A: Yes, you can contact the Utility Billing Department to discuss payment plan options.

Q: What are the accepted payment methods?
A: Cash, check, credit/debit card, and automatic bank draft.

Q: Where can I find more information about water billing?
A: Visit the City of Broken Arrow website at www.brokenarrowok.gov/government/utility-billing.